Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $60 per person for anyone18 and older occupying the apartment. You may pay this fee online by credit card, a small fee will apply, or by using your checking account and routing number for no additional cost. All application fees are nonrefundable. A one-time nonrefundable Admin Fee of $150 is due at the time of application, and will hold the apartment off the market while we process your application.
Applications are completed online and may be found under the floor plans tab of our property website. You can apply straight from your phone, on a tablet, PC or in the office with our leasing staff.
Residents are responsible for all utilities, including water, trash, pest control, and any billing fees.
Security Base Deposit amounts start out at $300 for a 1-bedroom and $500 for a 2-bedroom home. All criteria must be met for basic Security Deposit amounts. The Deposit can increase up to 2 months' rent based off of application screening.
Rent is always due on the first of each month. A $100 late fee is assessed on the 6th of the month and an additional $100 late fee is assessed on the 11th of every month if any balance remains at that time. (Sundays and holidays included)
You can make payments through your online resident portal using a credit card (a convenience fee applies) or with your checking account and routing number at no extra cost. We also accept cash payments through Paylease or WIPS, which can be made at various local retail locations. Additionally, this property has partnered with GetFlex to provide more flexible payment scheduling options.
A limit of two pets (cats or dogs), are permitted per apartment home. With each pet there is a required one-time nonrefundable fee of $300 for the first pet and an additional $200 for the second pet. Monthly pet rent is $30 a month per pet. No breed or weight restrictions- pet interviews and shot records are required prior to move-in.
This property participates in a controlled parking program that permits only residents and guests to use the parking lot. Vehicle registration is mandatory and one vehicle per lease- holder is permitted.
Resident Questions
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is two times the market rent amount. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 2 consecutive days, they will need to fill out an application to be added to your lease agreement.
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Yes. Each apartment is wired in and ready to go for high speed cable and internet access. We have negotiated special pricing for our residents- reach out to your leasing office for more information.
Grilling on the property is prohibited. However, you may use our on-site charcoal grills located in the picnic area.
If you are locked out during business hours, you can come to the office to be let back into your apartment. If you are locked out after hours you will need to contact your local locksmith. Due to safety and liability, we will not respond to lockouts after hours. (copies of new keys will need to be provided to the office).
If you have lost your keys, you may have new keys made at our office during business hours for a small fee, $5 per key. If you would like your locks changed, there is a $50 fee due prior to completing this request.
This property participates in a controlled parking program that permits only residents and guests to use the parking lot. Vehicle registration is mandatory and one vehicle per lease holder is permitted.
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Testimonials
Between the welcoming staff and friendly maintenance this is a good place to live! We’re loving everything so far , even my friend is wanting to move to a 1 bedroom ! The staff have been amazing and always good at replying back ! My son and I are enjoying it so far and we’re glad we chose here! Everyone’s been so friendly ?? it’s so comfortable my friends nieces and nephews didn’t want to leave, huge plus! We’re enjoying it so far! It already feels like home!!!
- Google Review
Arbors is a good place to live. Great staff and I love living here we enjoy the dog park and playground.
- Google Review
(Translated by Google) I am very happy to live in this place, everyone in the office is very friendly and cooperative. The apartments are also very cozy and the area where it is located is very quiet ?? (Original) Estoy muy feliz de vivir en este lugar, todos en la oficina son demasiado amables y colaboradores. Los apartamentos además son muy acogedores y muy tranquila la zona donde se ubica ??
- Google Review
I've loved living here at the Arbors. All of the staff is nice and friendly. Would recommend.
- Apartments.com Review
I have been living in the Arbors for over a year now and I love it! The office staff is attentive, always reachable and they are so understanding and willing to work with you when you need them to! They also helped me find my missing cat, so I know they’re genuine! The rent is a tad bit steep but it’s better than places in the surrounding areas!
- Apartment Ratings Review
Buenas tardes, simplemente quiero agradecer a la senorita Alba por ayudarnos durante el proceso de la aplicacion. Ha sido dificil encontrar un apartamento donde te sientes comodo y desde el momento en que entramos a la oficina las senoritas de las nos trataron con respeto y atencion y en cuanto preguntamos si habia alguien que hablara espanol la senorita Alba salio enseguida a recibirnos. Una persona muy alegre y dispuesta a ayudarnos. Muchas gracias por su ayuda.
- Apartment Ratings Review
I live here the office staff are very friendly The grounds are beautiful. The pools always clean. The scenery is friendly and they have beautiful deers.
- Google Review
I moved here for my first apartment and honestly I got attached, it feels like home. I felt comfortable and safe. The staff are super friendly always have a nice attitude and smile and their face. It’s definitely giving 10/10.
- Google Review
I love it here at the arbors!! I feel safe and the staff are so nice and help whenever you need anything. Maintenance is quick and get the job done right, and the grass looks so nice and clean. I would definitely recommend it here.
- Apartment Ratings Review
Have been living her for 10 years and reallt enjoy it. I have no complaints and the coffee in office is really good they always have the coffee bar open. I also enjoy going to the park with my son and it is picked up.
- Apartment Ratings Review